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Preparing is the first important hurdle in any negotiation. The person who spends more time preparing is naturally better equipped for a positive outcome. If you’re looking to gain the upper hand in a negotiation, research and evidence gathering are your first and most important line of defense. For example, if you’re negotiating for a

Whether you are pitching a sale or negotiating a deal with one of your suppliers, the other party will almost inevitably have an objection that can stop the discussion in its tracks. In transactional sales, potential customers become fixated on a specific issue, whether that is a missing feature or a price point that is higher

A study published in December 2016 by the International Journal of Central Banking reports that despite electronic payment systems’ integration around the world, customers still prefer to pay with cash. The study found that despite the switch from paper money to “bitcoins,” cash holding and use have not disappeared. Some companies rely on electronic systems

In a business atmosphere that’s adapting to new technologies and consumer demands at a faster pace than ever before, it’s no surprise sales tactics are also changing. Salespeople in modern business must periodically analyze their performance, identify weak points, and learn new sales techniques based on changing customer needs. If you want your employees to

We caught up with our Master Facilitator, Jeff Cochran, who recently returned from teaching negotiation training in (or designing programs for) Japan, Germany, Australia, Thailand, and Mexico. Our conversation made us revisit the theme of having success in international negotiations. International negotiations can be daunting. There are differences across cultures to what constitute appropriate gestures,

No matter how good your product or service is, your sales team is an integral part of getting it into your customers’ hands. For this reason, it is important to make sure that they are given the proper attention. As the sales team manager, it is your job to make sure that they are achieving

SNI’s methods and lessons are great in theory, but does our negotiation training actually work in the real world? The SNI team went to Aldo to prove that our negotiation and influence training methods can work even in everyday situations. Take a look at the video to see how it turned out.