Scripting

Can “Dealing With Difficult Conversations” Be Trained?

Difficult is defined as needing much effort or skill to deal with. Conversation is defined as a verbal exchange between two or more people. Why are difficult conversations such a hot topic in articles, academic literature, social media, and training? Because they are so important and unavoidable. Whether it is bringing up a potentially sensitive …

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How Sleep Deprivation Negatively Affects Your Work

It’s widely known that sleep deprivation negatively impacts a person physically, mentally, and emotionally. Our ability to focus, handle stress, and think clearly are all at stake. No matter what your profession, not getting enough sleep has a negative impact on your performance. But when you are a sales professional or a training manager, it …

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