If you are in business or sales, then you must be able to balance your clients’ needs and your own goals to reach an agreement. The art of negotiation is being able to interact and communicate with others effectively to reach a goal — and it is a skill you likely use in your work […]
Listening is something we all do every day. Whether you listen to a podcast on your way to work, listen to the newest music on the radio, or listen to your boss explain a new procedure in the office, you are gathering information through listening. Listening well is the best way to ensure you are
The goal of a salesperson is to assure your customer that you have the solution to their problem. To do that, they have to know what the problem is. You have to be sure that your sales representatives know how to ask open-ended salesquestions to ensure successful deal closings – and that you can do
As most master negotiators will tell you, negotiation is a process, rather than an endgame. However, it’s just as important to know that learning how to successfully negotiate is a process as well. So, what’s the benefit of these processes? Conflict is unsettling, and most of us try to avoid it whenever possible. However, conflict
We negotiate all the time, without even realizing it. In fact, human beings begin negotiating when we are small children, negotiating with our parents when we want something we know we shouldn’t have, or with a friend or sibling that has a toy we covet. As we grow, of course, these negotiations become more complicated.
You negotiate every day. You may not realize it, but we make small negotiations throughout our day in a variety of ways. But, there comes a certain assumption when you hear the word negotiation. It may make you think of a TV crime drama, a deal made between two people, or even a heated debate.
To perform any business transaction, negotiation is going to be an absolute necessity. Sometimes, these negotiations will shape formal affairs with clearly defined objectives. In contrast, other business negotiations are an ongoing process—instead, they evolve in whatever way best suits the parties’ business goals. If you are looking to succeed as a business professional (regardless
Even during the time of a global pandemic, SNI remains active in a global fashion. Today, Partner and Master facilitator Jeff Cochran delivered a break-out session for the Strategic Account Management Association’s 2020 Virtual Pan-European Conference. Jeff was scheduled to be a part of the SAMA event live in Prague, but as it shifted to
Effective communication can be hard to achieve, and for many it takes lots of practice. Active listening is one of the key components of communication, especially in negotiations. To make the most of a negotiation, you must understand every party’s wants and needs. Here are some simple tips for becoming a better listener and improving
Asking The Right Questions Means Changing How We Listen We all want to seal the deal – to close the sale when we’re talking to a potential client. To that end, the questions we ask as salespeople often turn out to be the questions with answers we want to hear. This means that we aren’t