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July 17, 2019

Are You a Hard Worker? Characteristics of a Hard-Working Employee

Andres Lares

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Hard WorkerCompanies seek to hire top employees for their companies. Top employees can come in a number of packages that make them the best.

One of these packages is hard-working. Having a hard-working employee, or multiple, can move the company into the future on great terms and bring the workforce to a higher level.

 

What Does it Mean to be Hard-Working?

A hard-working employee can come in all shapes and sizes. It’s not always about finding the most knowledgeable person for the job or someone who has an idea about your company. Sometimes it’s more about the effort they put in.

A hard-working employee is someone who’s willing to learn and always looking for new ways to grow within the company. They won’t settle for this position or that answer, they want to be the best and move ahead among their coworkers. During an interview, a hard-working candidate will tell the interviewer that he or she enjoys learning new things and wants to be with a company he or she can grow with.

A hard-working person focuses on growth, knowledge, and experience within a company. They want to learn more and advance themselves within the field.

 

Hard-Working Characteristics

There are a lot of reasons to consider an employee to be hard-working. It comes down to the top ten characteristics that make the employee truly deserve that title:

  • Punctuality and dependability
  • Initiative and flexibility
  • Motivation and priorities
  • Learning and self-reliance
  • Stamina and perseverance
  • Culturally fit
  • Team spirit
  • Marketable
  • Detail-oriented
  • Leadership qualities

What makes these characteristics so special? Each of these characteristics provides one more quality to an employee who gives them a top notch rating and allows them to stand out among their coworkers. Each quality is special in its own way.

 

Punctuality and Dependability

It’s important to have a reliable worker for your company – someone who is on time and you can call into work at the drop of a hat. It’s important from an employer’s standpoint to know that an employee will be on time and do the work you hired them to do. Someone who comes in and leaves randomly or works when they feel like it is not punctual and dependable.

It’s important that, as an employee, you arrive on time and stay at work. Once you’re clocked in, stay there. Work your shift, finish all your work on time, and maybe ask for more if you finish early. You could even use the time to get ahead for the next day or the next week. These are all important aspects of being punctual and dependable. Being punctual and dependable is part of what makes a hard-working employee.

 

Initiative and Flexibility

These two seem fairly straight forward, but there’s more to these qualities than meets the eye. Taking the initiative is more than just doing your work without your boss telling you to. It’s about being positive while working and having the ambition to do the work. Simply clocking in and working on something left over from yesterday isn’t enough to bring you to hard-working employee status.

You need to be positive about your work and ambitious enough to finish it. Show up at work thinking you’re going to finish yesterday’s work, today’s work, and get a jump start on tomorrow’s work. This will provide you with the positive attitude you need to show you’re taking the initiative. It also shows your ambition to work and move forward in your endeavors.

Being flexible is more than just working extra hours or taking on another project. It’s important to assist others as best you can, even while trying to finish your own work. Jump in if you see someone struggling to keep up and offer to help. Become the team player who pushes you into hard-working employee status.

 

Motivation and Priorities

Self-motivation is a key component to being a hard worker. It’s more than just showing up and working. You need to prove you’ve got the motivation to work hard and do what the job without prompting from the boss. Having self-motivation provides the freedom for higher-ups to notice you’re working and worry more about someone else who might need them. They won’t feel as obligated to focus their attention on you if they can see you’ve been self-motivated to work on this project or help that coworker.

Priorities are another important characteristic. It’s important to set goals for yourself at work and have priorities to help you achieve them. If you’re plan is to finish five assignments in one day, focus on those five assignments and decide which ones will take you longer to finish. Prioritize the longer ones in the best place for your abilities. If you feel you can speed through the others first and focus more on the longer ones after, then follow that priority set.

 

Learning and Self-Reliance

Learning all you can at your job is one way to make yourself known as a hard worker. By focusing on the things you don’t know and learning more each day, you’re showing your employer you have what it takes to work hard and provide the quality work they’re seeking. It’s important to continue learning, no matter how much you think you already know.

Being self-reliant is another top quality in a hard-working employee. It shows that managers and others above you don’t need to worry about your performance. If you truly need help, you’ll ask, and they can be free to focus on someone else who needs them more.

 

Stamina and Perseverance

Working hard requires the stamina to perform. In order to be a hard worker, you have to have the stamina to stand strong and put in the required work. It’s not as simple as saying you’re working and you’re trying. You need the stamina to push yourself and finish all your assignments and work to help others when needed.

Persevere to the end. Finishing what you start and working hard to get there is a bigger deal to your employer than you might think. It’s important to not give up and be sure to remain committed and ambitious. Work hard to get where you want to be and have the confidence to succeed.

 

Culturally Fit

Every company has a specific culture about it. They have ways of doing things, a dynamic among the employees, and even specifics about how employees should act toward each other and in general. In order for your coworkers to consider you a hard worker, you need to prove you fit into the culture. If you’re on the border, work harder to fit in once you’ve got the job. If the higher-ups can see you’re trying, they’ll be willing to help you fit in.

 

Team Spirit

Having team spirit is as important in the workplace as it is during the big game. Although, it’s a different type of spirit in the workplace. Team spirit means you’ve got what it takes to work well with your coworkers. You get along with almost everyone and you’re on good terms with people above you. Any effort to make these statements true will deem you a hard worker and provide a more positive environment for you.

 

Marketable

This isn’t as easy to achieve as it seems. Being marketable doesn’t mean you can work anywhere. It means you can work with anyone, namely clients or customers. An employee who’s marketable is someone the company trusts and can present to clients. They are able to interact and relate with clients and keep them happy with the company. Your ability to please clients on this level is a quality that makes you a hard worker.

 

Detail Oriented

This is an imperative quality for a hard worker. Having the ability to focus on details and make specifics your top priority is something many people don’t have. It’s important to pay close attention to specific details and to understand every detail, large or small, matters more than you might think.

 

Leadership Qualities

Do you have what it takes? Leadership is a top quality for hard-working employees. It means you understand what the company’s needs, you’re willing to go the distance to meet them, and help other coworkers do the same. Proving you can be a leader is one quality a hard-working employee can never be without.

 

Conclusion

With so many qualities required or helpful for being a hard-working employee, it’s easy to fit that category. Finding a way to work harder and prove your worth is important to having a job at any reputable company.

 

September 20, 2017

4 Lessons We Can Learn From Famous Business Flops

Jeff Cochran

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Big businesses have seen their fair share of flops in PR, sales, and marketing. Some businesses are even forced to fold because of their embarrassing mistakes. Here are some of the most famous business fails throughout history and the lessons we can learn from them.

The Hamburger Mistake – Not Knowing Your Buyer

In 1996, McDonalds introduced its Arch Deluxe. The burger cost more than standard McDonalds’ fare and was aimed at “urban sophisticates.” This was outside McDonald’s target demographic. No one bought it, so McDonalds had to take the item off the menu.

The takeaway – If you try to sell to someone who doesn’t want what you’re selling, you’re destined for failure.

The Chip Mistake – Making Claims Too Good to Be True

In 1998, Frito-Lay marketed WOW! Chips. The chips were made with Olestra, a compound that made them fat free. However, Olestra’s molecules were too large to be digested properly. Customers experienced stomach cramps and diarrhea. The chips had to be taken off the market.

The Takeaway – Don’t get so excited about the good aspects of your product that you fail to conduct due diligence. Take your time, do your research, and make sure the data backs your claims.

Nintendo’s Mistake – Offering a Product Before It Was Ready

In 1995, Nintendo released Virtual Boy, new technology that was supposed to transport buyers into virtual reality. The tabletop game console was supposed to create the illusion of depth with stereoscopic 3D graphics. It didn’t. Games had low-resolution graphics, grainy images, and an often-monochromatic display.

The Takeaway – Know your target audience, and give them what they want, but be sure your product is up to the challenge first.

Facebook Home – Making Things Too Complicated

In 2013, Facebook launched an app for Android that makes Facebook’s cover feed the user’s home screen. The app was only compatible with a handful of devices and got negative reviews. Users reported Facebook Home gave them too many notifications and made it hard to see other apps. Critics said it used too much data and battery. Most people uninstalled it.

The Takeaway – Don’t over-provide. Start slow, and build from what works.

Don’t make the same mistake these big businesses did when they lost sight of their audience, rushed in with a product that wasn’t ready, or overcomplicated their sales efforts. Focus on your target market and audience and stay within that demographic. Eliminate unnecessary information and counterintuitive steps so these mistakes won’t happen to your business.

October 7, 2016

Making Workplace Conflict Work for Your Team

Jeff Cochran

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Workplace conflicts arise often. It’s important to know how to handle them and to recognize the opportunities within them. It’s easy to work past a conflict and then pretend nothing ever happened, but you may be missing valuable opportunities to fine tune your employees’ communication skills and grow your business.

Identify the Conflict

First, you need to know the source of the disruption. Workplace conflicts happen between employees and their superiors, between coworkers, and between employees and customers. The final type requires the most careful attention: you need to be able to defuse a conflict without alienating anyone. One of the golden rules of salesmanship is that it’s okay to lose a sale but not a customer.

Gain an understanding of the situation – often you’ll find that you can defuse a conflict easily if it arose from miscommunication or a small discrepancy.

Pinpoint the Cause

In the sales industry, conflicts arise most often from miscommunication. The wording of a return policy or product specification is ambiguous, an employee misspoke, or something else was lost in translation. It’s important to recognize what type of conflict is happening, but it’s more important to acknowledge why it happened.

When customers complain, they can sometimes pinpoint issues within your business you may have overlooked. Although this is frustrating, ultimately these situations are good things for both the company and its customers. Once you identify the source of a conflict, you can remedy the situation so the customer leaves happy and willing to return, and then you can address the underlying issue to prevent future occurrences.

Ask for Solutions

When two parties butt heads, one of your first steps to resolving the issue should be to ask each party what they want to see happen. When it comes to arguments or disagreements between employees, sitting down with the employees involved can uncover issues you may have overlooked, and then everyone benefits from mediation.

When you’re dealing with customer conflicts, you’ll typically need to make up for their frustrations in some way. This may come in the form of an extra coupon for a future visit, a one-time discount to make up for their lost time, or another similar measure. It’s important to stand your ground in the face of unreasonable customers, but do so respectfully. Even the most grating and disrespectful customers can be boons to your business if you know how to approach them.

Work Toward a Resolution

Once you’ve identified what’s happening, who is involved, and what each party wants to see happen, you can work toward resolving the conflict. Every situation is different, so you’ll have to use your judgment to determine the best course of action. Once you do, make clear each party’s responsibilities going forward.

Workplace conflicts happen all the time in every industry. It’s important that you approach them with a clear head and calm demeanor. Sometimes you’ll solve more than just the immediate problem, and fix a newly discovered issue you never knew you had.
Sources:
http://www.amanet.org/training/articles/The-Five-Steps-to-Conflict-Resolution.aspx

6 Steps to Conflict Resolution in the Workplace


http://www.learningpeace.com/pages/LP_04.htm
http://www.mediate.com/articles/bermanlj3.cfm
http://www.saylor.org/site/wp-content/uploads/2013/03/BUS208-5.3.6-Steps-to-Resolve-Workplace-Conflict-FINAL.pdf

September 23, 2016

Creating a Team-Focused Workplace Culture

Jeff Cochran

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Workplace culture is a crucial element of any industry. Most modern employees don’t just show up to work for a paycheck – they want to be valued and see the effects of their work as part of a bigger picture. As a leader, you need to foster a positive workplace culture that resonates with your brand identity and company mission statement.

 

How Workplace Culture Impacts Your Business

In the workplace, employees want to know they aren’t easily replaceable and that their employers value the work they do. Fostering a positive workplace culture isn’t just a side project – it has a direct effect on your company’s bottom line. Employee satisfaction and retention are big parts of why workplace culture matters. Your business is only as strong as your weakest employee, and employees who are invested emotionally in their work are rarely weak.

Know Your Brand

Today’s market demands that you stay relevant in a sea of competition. If you’ve had an idea, chances are your competitors have, too. If you make a misstep, your competition is going to see it and capitalize on your failure. Your brand identity plays a large role in your workplace culture: the image you convey to your customers has to resonate with your employees. You should always strive to be the company whose customers wish they could work for you.

Keep Your Team Involved

Creating a cohesive and progressive workplace culture means valuing the input your employees have. Some employees may hesitate to criticize their employers for fear of job security, so it’s important that you convey that you value honesty – good or bad – for the sake of the company as a whole. Make it clear that you will never meet honest feedback and constructive criticisms made in good faith with reprimands or disciplinary actions.

Always take the time to ask your employees how they feel about the work they do, the processes involved, and if they can think of ways to improve day-to-day operations. Your employees view your workplace differently than you do, so it’s important to try to adopt their perspectives when you conceptualize a workplace culture.

Recognize Value

Part of your workplace culture depends on how your employees interact. Look for groups or pairs of employees who bring out the best in each other’s work, and foster those relationships. You should always be looking for ways to improve your business. Your employees are your best resource for doing that. Teamwork happens when employees know what you expect of them and what roles they play in your brand. Make sure your workers know they’re valued, and that the company’s success depends on their personal success.

 

Sources:

http://www.inc.com/peter-economy/5-ways-to-build-an-extraordinary-team-culture.html
http://www.lctmag.com/operations/article/107639/how-to-create-a-team-focused-culture
http://www.forbes.com/sites/groupthink/2013/10/04/how-to-build-a-great-company-culture/#673b42af3ab2
https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/developingandsustaininghigh-performanceworkteams.aspx
http://www.huffingtonpost.com/dr-jim-taylor/build-a-positive-and-high_b_3659341.html

September 1, 2016

5 Reasons to Implement Office-Wide Meetings

Jeff Cochran

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Many organizations (particularly smaller ones) may shy away from all-company meetings. They can be rather costly—not to mention time-consuming. You must have the space to gather your employees and the resources to ensure that they all can hear and/or see your content. Larger firms tend to have conferences that are days long, necessitating refreshments too. There are many benefits to meetings of this caliber, however, and it may be something worthwhile for your enterprise.

You Can Reinforce Company Culture

It’s easy to read about business ideas and just as easy to forget them. Bringing employees together lets them experience the firm’s ideals firsthand. Seasoned employees can help newer hires feel welcome and adjust to the company more effectively. Veterans will feel valued when you give them such a purpose and encourage nurturing attitudes, making for a tighter labor force.

You Can Conquer the Disjointedness of Virtual Businesses

As technology becomes more prevalent in our lives, the workforce is changing with it. Many companies have at least a few employees who contribute from home or other remote locations. Office-wide meetings allow them to meet the people they communicate with every day. These in-person interactions make email and other contact more meaningful in the future. Meetings build bonds, and virtual employees often don’t get this opportunity otherwise.

Employees Can Provide Input

Opinions matter, especially when they come from your staff. It’s always beneficial to know how much of the company supports new decisions, whether the decisions are about name changes or new uniforms. When employees can participate, they’ll be more satisfied with the decisions your business makes. More brains gathered together means a higher chance of coming up with new ideas as well. All-company meetings help everyone consider themselves a true part of the endeavor.

Staff Can Feel More Valued

Making the effort to gather people together makes them feel good. It shows that the company cares enough to bring everyone on board instead of just a select few, such as a council. Add bonding exercises and opportunities for their input, and your meeting is even better. Although smaller organizations inherently don’t have as many issues with dehumanizing workers, seeing faces as real people who matter is better for businesses of all sizes.

All-Company Meetings Unify Goals

Town hall meetings put everyone in the company on the same page. You can ensure that each worker is well informed, but more importantly, you can stress your objectives and plans. Employees attending will know what they’re working toward. This often leaves them better equipped and more willing to pull together to accomplish things.

Gathering an entire company is never cheap. It could cost hundreds, thousands, or millions of dollars, depending on the organization’s scale. The investment, however, could completely revamp your employees’ attitudes and make your firm stronger than ever. Cohesion and satisfaction among your workers is definitely worth the cost.