Case Studies

SNI takes great pride in the impact that our programs and consulting deliver to our clients.
Click on one of the logos below to view a sample success stories from a wide range of companies.

success stories - Bank of America Developing Front-Line Negotiation Skills
SNI Impact - San Antonio Spurs
Verizon Business - Negotiations Skills
“Since attending your seminar, I have had several opportunities to put the tools I learned in “The Power of Nice” to work in my job as Sales Manager for Comcast.  We now regularly implement the “Three P’s” before we enter into any negotiation with our advertising clients. I’m happy to report that we’ve seen some early success with several of the deals we’ve recently closed. Your seminar and the insights we’ve gained from it have raised the level of confidence my salespeople had in themselves and our product.”
–Sales Manager, Comcast
“That was truly wonderful.   As you know, I think a lot about Negotiation, lecture and teach it, and listen to others.  Your insights and analysis were valuable at all levels including at the highest.  It was the best presentation on the subject that I have ever heard.  Literally everyone I have spoken to was positive – ranging from enlightened to inspired.  Even the most cynical were positive.  So congrats and thank you.”
–Partner, DLA Piper
“What an excellent process and program!  Your attention to detail and understanding of the environment we work in was exceptional.  I appreciate you making the two days go by so very quickly, while providing us with a great system we all can use to be more effective.  The creativity of the exercises and dynamic instructors, including their humor made it engaging, educational, and extremely informative.  I’ve been in the government for many years and think everyone should take your course.”
–Director, General Services Administration
Thank you so much for your presentation to the Case Management Academy last week. The evaluations were overwhelmingly positive, and the participants have been most complimentary about your presentation, and the Academy in general. The Institute for Johns Hopkins Nursing appreciates your commitment to provide conference attendees with the most up-to-date information that affects case management practices.”
–Director, The Institute for Johns Hopkins Nursing
shapironegotiation success stories - Johnson & Johnson
“Shapiro’s practical content, along with your outstanding facilitation expertise made the session a ‘hit’.  Both directly with participants and through the surveys all aspects of the training received very positive feedback!  The session was very enjoyable and fun – in fact the time went by very fast, always a good indicator of content and delivery! I participated in a conference call the day after the training and applied the P.A.I.D. model to the conversation.  As a result the call was efficient and lead to a productive solution for both sides.  This process works!”
–Strategic Customer Group Director, Johnson & Johnson
“I would like to congratulate you once again on a fantastic program.  I have received nothing but extremely positive feedback from the lawyers and business people alike.  We are already putting the skills and tools to use and have benefited across the board from utilizing a common language.  Clearly there was something of value for all of the attendees and tools available to improve performance that each of us can learn to apply.”
–SVP General Counsel, Marriott
Sony Pictures logo - SNI success stories
“Now more than ever, the principles of your Power of Nice seminar must be the principles for our doing business.  With so much stress and uncertainty coming from events we can’t control, your systematic approach gives us the opportunity to do good deals and build relationships with respect to matters we can control.  The Power of Nice is working in our daily lives as well.  It’s a life lesson as well as a business lesson.”     
–President, Sony Pictures Television

“Following the one day course that SNI gave I had the opportunity to be in a similar competitive situation for another pension plan but this time I let the prospect go first and set what he thought the job was worth. I ended up getting a higher fee than I would have normally charged and everybody was happy! I can’t say enough good things about the “Power of Nice” negotiating skills that SNI was able to impart to others.”

–Vice President, UBS
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