Shapiro Negotiations

Communication

The Difference between Settling and Compromising in Corporate Negotiations

Settling for something less than what we think we deserve can feel like giving up. Compromise, on the other hand, leaves us feeling like we’ve taken something away from a deal. The question then, is what is the difference between compromising and settling? Is one better than the other? Should both be avoided? How can […]

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The Impact of the Gettysburg Address 152 Years Later

November 19, 2015, marks the 152nd anniversary of the Gettysburg Address, a speech that is regarded as one of the most masterful public addresses in history. Some of the elements of oratory artistry Abraham Lincoln used that day remain relevant to negotiation training and really, any persuasive pursuit, to this day. That fact is a

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The Impact of Body Language in Negotiations

Whether you are negotiating for a raise, time off, or the sale of a new product, every word and movement in a negotiation is crucial. Most people know to choose their words carefully while negotiating, but body language is often forgotten. The way we toss our head, flail our hands and crisscross our legs all

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Succeeding in the Workplace with a Disability

As the world becomes more inclusive, more businesses are hiring people with disabilities. While this is good, many workers with disabilities are coming into the workforce without necessary skills, particularly negotiation skills. There are a few key workplace negotiation skills that will help workers with disabilities succeed. Assertiveness People with disabilities have usually spent their

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Skills All Teleworkers Need

Teleworking has become more popular as businesses shift increasingly to online assignments. Teleworkers have several advantages over traditional company employees. Many jobs allow them to set their own schedules. They can spend more time with family and friends, take off when needed, and enjoy built-in relaxation opportunities like reading, watching TV, or playing with pets

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Rules of Negotiation: Getting Your Outcome With Tact

During a negotiation, each side has deep interest in seeing their desires come to pass. Sometimes compromises that leave all parties completely satisfied can be made, but there are cases where issues leave one side at a deficit. This can create resentment or increase conflict. It is important for negotiators to reach their end goal

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How to Keep the Client After You Made the Sale

Oftentimes, people labor under the impression that once a sale is made, the sales and negotiation process ends. This, however, could not be further from the truth. The initial acquisition is the first in an extended series of talks, negotiations, compromises, and pitches that will continue throughout the newly established working relationship. Seek Feedback Feedback

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What Are Sales Enablement Tools, and How Do They Work?

Automation software can be greatly beneficial for sales and marketing professionals. Not only does it make sales processes and marketing campaigns easier to design and launch, but it can enable a sales team itself. A variety of sales enablement tools exist, each offering a different way to manage your sales and marketing team. Here’s how

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How to Build Value in Your Customer Relationships

The goal of every successful salesman is to turn leads into customers and customers into long-term relationships. This may come naturally to some, but to most, it is an ongoing effort. The key is in the baby steps. Give your customers multiple opportunities to “win” along the way. Throughout the customer lifecycle, make sure you

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How to Conduct a Successful Employee Review

Bosses and their employees alike fear the dreaded performance review. While it is an extremely useful tool for corporate managers and employees, any criticism delivered incorrectly can easily backfire and cause a loss of motivation. The main purpose of a review is to give your employees feedback, offering them advice on their weak points and

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