Shapiro Negotiations

Telecommuting: How to Train a Mobile Sales Force

Technology is steering our personal lives, but it’s also bringing big changes to the business industry. Telecommuting is more popular than ever, and experts expect it to increase. Although firms will never phase out traditional employees completely, making a living from remote locations is the future of work. Mobile sales teams can be much more

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When Taking Care of Yourself Is Good Business

It’s never pleasant to work when you’re exhausted, but it’s a common concept that losing sleep in pursuit of pushing yourself is better for business. Despite the number of people who live by this idea, it’s not true. Mental fatigue does more harm than good. Exhaustion Physically Changes the Brain Scientists have found that a

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Listening: The Golden Rule of Successful Negotiations

You know the feeling of frustration you get when you know you aren’t being heard? It’s the same feeling your potential client has when you place more importance in the pitch you’ve prepared than what he or she has to say during a negotiation. Negotiation is about striking a balance—this isn’t possible without hearing both

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How to Turn Your Sales Force Into Expert Negotiators

Your company perfected your training process over years of trial and error. You’ve dotted your i’s and crossed your t’s, hitting all the fine points to create your industry’s next top negotiators. You’re probably proud of your training model and plan on using it for the foreseeable future. But you may be missing a major

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4 Simple Ways to Build Credibility (And Influence People)

Building credibility is the first step toward influencing others. You wouldn’t want your team to say yes to someone who walked off the street with zero credentials—and neither does the client you’re pitching to. How does one build credibility in a world where businesses come and go at supersonic speeds? With honesty, authenticity, and a

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How to Sell to Businesses With These 4 Probing Questions

The questions you ask during a sales pitch or negotiation can make or break your chance of success. Learning which questions to ask can give you and your sales team a better likelihood of getting the response you want. Asking probing questions during a negotiation is the most effective way to gain momentum, as it

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Rebuilding Bridges: How to Salvage a Broken Business Relationship

Business relationships are just as focused and dependent upon trust as any other relationship. Sometimes, deals fall through, deadlines aren’t met, or the result doesn’t meet expectations. Failings such as these can lead to resentment, but that doesn’t have to be the end of a business relationship. When you’re thinking about whether you should try

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Sales Effectiveness Guide

Sales effectiveness is a measurement of a company’s ability to succeed at each stage of the buying process, from the first interaction with the customer to the last. Most of the time, that interaction happens before a sales representative has even become involved, with the customer becoming engaged through marketing, or even the client’s own

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