In recent years, we’ve seen a seismic shift in how people interact with businesses. Due to global events as well as some significant technological advances a remotely handled customer experience schematic has become a priority for many companies. That means virtual negotiation and persuasive skills will now be key to succeeding in sales and customer […]
Persuasive Skills for the Workplace Read More »
You’re staring at a buyer who’s got you by the throat. They’re half your quarter. Their assistant just walked three competitors out of the conference room. And you’re about to do something stupid: cave on everything before they even make a demand. We see it constantly at SNI. Salespeople think no leverage means no options,
Key Takeaways Keynote speakers set the tone, inspire, and unify the event theme. Guest speakers offer deep expertise, practical skills, and interactive learning. Choose a keynote for vision, culture-building, or a unifying message. Opt for a guest speaker for targeted insights, skill practice, or topic-specific depth. Keynotes are higher in cost and production, while guest
Keynote Speaker vs Guest Speaker for Negotiation Events Read More »
Key Takeaways Credibility is the foundation of influence. A speaker’s believability comes from competence, character, and connection. Expertise must be paired with relatability. Credentials matter, but so does showing empathy and aligning with the audience. Evidence and stories boost trust. Data establishes authority, while vivid examples and narratives make messages memorable. Delivery shapes perception. Confident
What Can Boost a Speaker’s Credibility? Read More »
Ever wonder why some people pitch terrible ideas and get standing ovations while your solid proposals barely get a courtesy nod? The secret lies in persuasion and influencing skill: the ability to get people to care about what you’re saying and, more importantly, do something about it. Every conversation you have at work is a
Persuasion and Influencing Skills That Drive Real Results Read More »
It’s mid-December, and your training budget expires in two weeks. You know what’s coming next. Someone in accounting will start sending urgent emails about “maximizing resource allocation.” Your colleague will order that project management software nobody asked for. Another team will buy ergonomic keyboards because they found them on sale. Classic year-end use it or
5 Reasons to Invest in Your People and Use Remaining Training Budget Before It’s Gone Read More »
You’re sitting in a boardroom, and someone inevitably asks: “What’s our training ROI?” Your stomach drops slightly because you know the generic compliance courses and off-the-shelf programs you’ve been rolling out aren’t exactly setting the world on fire. It’s not that your team doesn’t want to learn. They absolutely do. But you keep serving them
The LTEN 2025 conference had informative and engaging sessions on everything from brain science to negotiation tactics. Yet, one of the hottest topics in hallway conversations was the seismic impact of the Inflation Reduction Act (IRA): “Wait, so Medicare can just say no now?” “Pricing just got a lot more complicated.” “Anyone figured out the
LTEN 2025: Market Access Trends Read More »
Something felt different at the LTEN 2025 conference in Aurora, Colorado. Maybe it was the concerns related to Medicare Part D changes, or the dawning realization that traditional training methods simply aren’t cutting it anymore. Whatever the cause, the usual conference cheerleading and buzzwords gave way to refreshingly honest conversations about what’s genuinely broken. From
LTEN 2025: What Happened When Training Leaders Confronted a New Market Reality Read More »
TICE 2025 proved why it keeps drawing L&D professionals back to Raleigh year after year. The three days at the Sheraton Imperial this June delivered exactly what people came for—fresh ideas, cutting-edge solutions, and that sense of being around people who get the challenges you’re facing. What also stood out was how the organizers designed
TICE 2025’s Key Takeaways: Negotiation, Influence, and Engagement Drive Real Learning Read More »
