Difficult is defined as needing much effort or skill to deal with. Conversation is defined as a verbal exchange between two or more people. Why are difficult conversations such a hot topic in articles, academic literature, social media, and training? Because they are so important and unavoidable. Whether it is bringing up a potentially sensitive […]
Can “Dealing With Difficult Conversations” Be Trained? Read More »
To err is human. As we go through life, in any endeavor we are going to make mistakes from time to time. Even experienced professionals make mistakes in their field. A mistake does not have to be a disaster, though. In fact, a mistake can strengthen your position as a leader and make the group
15 Reasons Successful Influencers Admit Their Mistakes Read More »
Negotiating is a part of life. It doesn’t always have to involve money, but sometimes another party has what we want and we want to make a deal. Naturally, we want to make the best deal for ourselves that we can. There are important factors to consider before you enter into negotiations with another party.
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The annual sales event is important for your sales team – maybe even the most important part of the year. It’s an opportunity to accomplish several different things, from boosting morale to developing your team as professionals and even making an operational forecast for the coming year. It’s a social event, as well as an
Ten Traits of an Ideal Annual Sales Event Speaker Read More »
The keynote speaker sets the tone of a meeting or event. He or she will usually kick things off with a speech that is longer than most or all other speeches or addresses delivered during the event, such as a weekend conference. The keynote speech will be a broad speech, covering many topics. The other
How a Keynote Speech Transforms an Event Read More »
To make the correct decisions that will increase sales and maximize profits, a sales leader must prioritize measuring sales metrics. The results of sales metrics can decide what move to take next and whether it will benefit your company. Continue reading to learn more about sales metrics, key performance indicators, and which metrics you should
What Sales Metrics Should I Measure? Read More »
Companies sometimes need a drastic change in order to fix a long standing problem or merely to adapt with the rest of the world. That shift only occurs when a single vision motivates the employees as a team and becomes strong enough to enact that change. Change leadership is important in renovating overarching aspects of
What Is Change Leadership? Read More »
Sometimes, the worst scenario occurs: a negotiation breaks down and an agreement may fall apart between the parties involved. When all else fails, having a prepared BATNA is essential in keeping the negotiation from shutting down and a last resort at resolving conflict. If a salesperson is careful enough, they can still have control of
One of the most essential skills salespeople must have is the ability to build a rapport with their clients. You can have an excellent product and a persuasive and researched pitch, but none of those elements will matter if you or your client do not have a connection with each other. If you want to
Building Rapport With Sales Clients Read More »
You’ll find the process of sales prospecting at every successful business. Prospecting involves an excavation, or a hunt for qualified leads, as well as efforts to convert them into customers. Learning the prospecting definition is only the first step toward creating opportunities for sales. The next is acquiring prospecting skills that will turn your leads
What Is Sales Prospecting? A Prospecting Definition and Some Tips Read More »
