Influence is essentially a person’s ability to effect change in another. Ethical influencing is not manipulation. It is effective communication that resonates with others. If you understand the psychology behind influence and persuasion, you can build rapport with anyone and meet your goals in any industry. Understanding Influence Influencers amass hundreds of followers on […]
Psychological Concepts Influencers Need to Know Read More »
While it’s long been said that “many hands make light work,” a team is more than just a group of people working on the same task. For a team to truly succeed, the individuals need to develop a cohesive bond that allows them to work in synch with each other. Even after you’ve assembled the
Putting the “We” in Team Read More »
Everyone can negotiate from a place of strength. When you know you offer the best product, service, or customer support, you can easily push through the tough talks. What happens when your company asks you to keep producing results after a major professional or organizational setback? Knowing how to negotiate at your weakest will give
Tips for Negotiations When the Going Gets Tough Read More »
Gamification, or making ordinary training practices into interactive employee games, is a popular trend sweeping offices throughout the nation. While there are proven benefits to gamification for sales training, such as making training fun and more memorable, it also has significant pitfalls, such as distracting your employees and reducing productivity. It’s up to you to
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A study published in December 2016 by the International Journal of Central Banking reports that despite electronic payment systems’ integration around the world, customers still prefer to pay with cash. The study found that despite the switch from paper money to “bitcoins,” cash holding and use have not disappeared. Some companies rely on electronic systems
Could Accepting Cash Payments Positively Influence Your Buyers? Read More »
In a business atmosphere that’s adapting to new technologies and consumer demands at a faster pace than ever before, it’s no surprise sales tactics are also changing. Salespeople in modern business must periodically analyze their performance, identify weak points, and learn new sales techniques based on changing customer needs. If you want your employees to
How to Keep Up With the Competition Read More »
Many business owners are so preoccupied with the task of acquiring more customers, they stop attracting the right customers. Even in the world of retail and services, sometimes quality is much more important than quantity. For many small and large businesses, high-end clients can significantly boost monthly revenue, profitability, and growth. All you need to
How to Influence High-End Clients Read More »
When managing a sales team, you need to walk a very delicate line. On the one hand, you want every member of the team to have the motivation to make as many sales as possible. One of the most proven ways to motivate sales team members is by offering performance-based commissions and bonuses. On the
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We caught up with our Master Facilitator, Jeff Cochran, who recently returned from teaching negotiation training in (or designing programs for) Japan, Germany, Australia, Thailand, and Mexico. Our conversation made us revisit the theme of having success in international negotiations. International negotiations can be daunting. There are differences across cultures to what constitute appropriate gestures,
Success in International Negotiations Read More »
Negotiations with customers take on an entirely different shape and form in creative industry businesses, but it’s just as (if not more) important. Creative products and services, such as paintings, photography, and handmade crafts, have unique value demands and artist’s compensation is often a gray area. It takes knowledge and skill to gain the maximum
Negotiations Training for Creatives Read More »
