Workplace conflicts arise often. It’s important to know how to handle them and to recognize the opportunities within them. It’s easy to work past a conflict and then pretend nothing ever happened, but you may be missing valuable opportunities to fine tune your employees’ communication skills and grow your business. Identify the Conflict First, you […]
Making Workplace Conflict Work for Your Team Read More »
No matter how good your product or service is, your sales team is an integral part of getting it into your customers’ hands. For this reason, it is important to make sure that they are given the proper attention. As the sales team manager, it is your job to make sure that they are achieving
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Workplace culture is a crucial element of any industry. Most modern employees don’t just show up to work for a paycheck – they want to be valued and see the effects of their work as part of a bigger picture. As a leader, you need to foster a positive workplace culture that resonates with your
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Sometimes leads are already interested before you start your pitch, but how you attempt to influence them will make or break the deal. There’s a big difference between influencing and selling – your audience is less likely to take your words to heart if you come off as pushy, rehearsed, or “salesy.” When it comes
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No matter the industry you are in or what you are trying to sell, negotiating is one of the most crucial skills a sales professional has to master. Here at the Shapiro Negotiations Institute, we’ve spent the last twenty years studying and teaching the art of negotiating. As a result, we have developed a systematic approach
The 3 Ps of Negotiation Read More »
Many organizations (particularly smaller ones) may shy away from all-company meetings. They can be rather costly—not to mention time-consuming. You must have the space to gather your employees and the resources to ensure that they all can hear and/or see your content. Larger firms tend to have conferences that are days long, necessitating refreshments too.
5 Reasons to Implement Office-Wide Meetings Read More »
Many companies—particularly new or small firms—may wonder if there’s profit in indirect sales. The debate has been going on for many years, and any simple internet search will render countless opinions about the best business decision. Like most things, there are pros and cons that you need to examine fully before you make your choice.
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Technology is steering our personal lives, but it’s also bringing big changes to the business industry. Telecommuting is more popular than ever, and experts expect it to increase. Although firms will never phase out traditional employees completely, making a living from remote locations is the future of work. Mobile sales teams can be much more
Telecommuting: How to Train a Mobile Sales Force Read More »
It’s never pleasant to work when you’re exhausted, but it’s a common concept that losing sleep in pursuit of pushing yourself is better for business. Despite the number of people who live by this idea, it’s not true. Mental fatigue does more harm than good. Exhaustion Physically Changes the Brain Scientists have found that a
When Taking Care of Yourself Is Good Business Read More »
You know the feeling of frustration you get when you know you aren’t being heard? It’s the same feeling your potential client has when you place more importance in the pitch you’ve prepared than what he or she has to say during a negotiation. Negotiation is about striking a balance—this isn’t possible without hearing both
Listening: The Golden Rule of Successful Negotiations Read More »
