The goal of every successful salesman is to turn leads into customers and customers into long-term relationships. This may come naturally to some, but to most, it is an ongoing effort. The key is in the baby steps. Give your customers multiple opportunities to “win” along the way. Throughout the customer lifecycle, make sure you […]
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Bosses and their employees alike fear the dreaded performance review. While it is an extremely useful tool for corporate managers and employees, any criticism delivered incorrectly can easily backfire and cause a loss of motivation. The main purpose of a review is to give your employees feedback, offering them advice on their weak points and
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There are certain personality traits and characteristics that enable an individual to be successful at sales. Temperaments, ways of approaching people, and even external appearance can all be a huge influence on a salesperson’s efficacy with clients. Most of these traits are applicable to more than sales, too; they’re valuable life skills that will travel
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Perception is how we navigate both the social and professional world. The way people perceive themselves and the world around them dictates the way they respond to their surroundings. When interacting with others, we often view ourselves a certain way; many times, though, the way we see ourselves does not always align with the way
3 Ways to Influence How People See You Read More »
There are certain personality traits and characteristics that enable an individual to be successful at sales. Temperaments, ways of approaching people, and even external appearance can all be a huge influence on a salesperson’s efficacy with clients. Most of these traits are applicable to more than sales, too; they’re valuable life skills that will travel
4 Traits the Best Salespeople Share Read More »
You don’t have to be a manager or CEO to influence others. Many people are born with the innate talent to influence. They seem to have a natural ability to compel others to listen; however, this is a talent that can be learned, as well. Influence training helps people learn to look within themselves and
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There are many times you come to work with a lot on your mind, and employees, potential hires, and outside salesmen can all sense it. Other times, you arrive in a meeting prepared to negotiate with someone who may incite negative emotions. Depending on the other party, you may feel intimidated. The following are a
Taking Emotion out of Negotiation Read More »
To be honest, even the most exciting jobs have times of drudgery and boredom. Many factors on and off the job may kill motivation, and productivity with it. How does an employer or employee boost his or her own motivation and keep production efficient? 1. Reduce stress. Think about things in your life that cause
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Most workplaces are becoming more inclusive, hiring increasing numbers of people with disabilities in order to increase creativity and productivity. However, many employers are still stumped on how to best hire and retain employees with disabilities, as well as how to negotiate their work contracts. The following are a few aspects of negotiation that people with disabilities need
Workplace Negotiation, Disability, and Access Read More »
Business communication incorporates the means to effectively relay information within professional channels. Some of the more popular channels using business communication include television, radio, print media, businesses and the Internet. For effective business communication, most professionals prefer face-to-face interaction. While it may be considered confrontational, face-to-face interaction is also the most direct and easy to
What is Business Communication? Read More »
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