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TRAINING
SNI’s goal is to make sure our clients and program participants receive training that goes well beyond the classroom in terms of impact. We call it The SNI Experience.
All programs are built with the end result in mind. This mindset assures that SNI provides long-term skill-building rather than a training event. Customizing the program to meet specific client needs and challenges is just one part of the overall implementation process.
Below is a high level overview of SNI’s three-stage approach: DESIGN – DELIVER - DRIVE RESULTS to maximize the impact of our training programs.
| DESIGN |
| Specific Skills Assessment |
- Analysis of current skill levels & performance gaps
- Consultative plan that includes short- and long-term reinforcement strategies
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| Program Customization |
- Organization-specific simulations that move lessons into participants’ real world
- Content that is aligned to the existing training infrastructure
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| DELIVER |
| Program Structure |
- Interactive, energizing, and immediately applicable within the workplace
- Ability to include/exclude specific modules
- Flexibility in adjusting programs to meet specific group needs
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| Flexible Delivery Options |
- All programs are offered as Half-Day, One-Day, and Two-Day Workshops
- Two-hour modules are available for Call-Center employees
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| DRIVE RESULTS |
| Reinforcement and Measurement of Classroom Lessons |
- Skill transfer rather than information dump
- Hard-copy and Online follow-up to strengthen employee skill levels
- Participant accountability and skill enhancement through online testing
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Baltimore, MD 21211