CORE TOPICS

Below are brief descriptions of SNI’s Most Requested Keynote Topics:

NEGOTIATING AND INFLUENCING WITH THE POWER OF NICE®
“The Power of Nice” presentation is based on the philosophy that the best way to get what you want while negotiating and influencing is to help the other side get what they want. By embracing “The Power of Nice” and SNI’s Systematic Approach: The Three Ps – Prepare, Probe, and Propose, participants will come to understand how to cultivate lasting relationships and craft “WIN-win” strategies.

N.I.C.E. VS. NASTY™ – A SYSTEMATIC APPROACH TO CONFLICT RESOLUTION
Even the most seasoned professionals find it difficult to deal with someone who employs a hard-edged, aggressive, and “take-no-prisoners” communication style, not the least bit interested in a mutually beneficial outcome. In this presentation, participants learn a systematic approach on how to deal with these “Nasty” types without becoming one.

OUTPREPARE & OUTPERFORM: TAKING BACK CONTROL IN DIFFICULT TIMES
There are hundreds of reasons why people don’t prepare as well as they should. Preparation, however, is the only aspect of a situation over which one has complete control. “Outprepare & Outperform” introduces a tool – the Preparation Principles Checklist – and specific skills to help participants increase confidence, save time, and get better results.

CAPTURING VALUE FROM YOUR VALUE PROPOSITION
“Capturing Value” increases the confidence level of any professional in building strong partnerships and long-term relationships that are essential to providing the best value for customers. Participants learn how to identify the right level of Return on Investment (ROI) for the value that they deliver to their clients. This presentation also teaches participants that developing creative solutions and asking for equal consideration can enhance many deals and, more importantly, lead to future opportunities.

PROBING & LISTENING: THE KEYS TO GETTING MORE OF WHAT YOU WANT
This presentation enhances one’s ability to uncover hidden and implied needs. Many people believe that as long as they are not talking, they are effectively listening. It is not enough that you ask the right questions; in order to be an effective listener you must make sure that the other side feels as if you are listening. Participants learn new ways to uncover information by using a variety of probing techniques. Participants also learn how to connect with the other side, consider a response, and confirm what was said so that there is no opportunity for misunderstanding.

OVERCOMING DIRTY TACTICS
Very few people intend to be difficult, but almost everyone will resort to using a tactic (or two) that makes WIN-win negotiating difficult. This presentation teaches participants a systematic approach to defending against common tactics and prepares them for the array of tactics used to stall or defend a variety of positions. Participants also learn a three-step method – Recognize – Respond – Redirect, that will help them handle many other tactics beyond those analyzed.

Please Contact Us for more detailed information on these most requested keynote topics.  Please also note that other specialized topics can be provided upon request.