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CONFLICT RESOLUTION Pre Work

You will be attending a Conflict Resolution seminar presented by Shapiro Negotiations Institute (SNI) in the near future.  In preparation for this interactive program, we ask that you take a few moments to complete the pre-work sections below.

This information is for SNI's internal use only and will not be shared with any third parties.

Advance completion of this seminar assignment work plays a significant role in the development of a successful program.

Thank you!

Enter information about yourself.
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Name: *
Company: *
Title:
E-mail Address: *
Program Date: * Select Date
City: *
Facilitator: *
% Completely Cooperative Negotiating is easy. You get everything you want without conceding anything.
% Generally Cooperative: Negotiating is generally easy. On occasion, however, a normally cooperative person can become difficult under stress
% Generally Cooperative: Negotiating is generally difficult. The person on the other side seems to always have an objection, condition, or additional demand.
% Generally Cooperative: Negotiating is always difficult. The only approach this person is interested in is a win-lose -- they win you lose.
When faced with a difficult negotiation, my natural tendency is towards: (Check one)Fight: Become aggressive, passive aggressive, argumentative, or emotional. Pull rank; attempt to steam roll the other side.
Flight: Become passive, avoid the person, ignore the problem, walk away, grin and bear it, give in.
The most difficult person with whom I ever negotiated was:
Briefly describe the negotiation:
The negotiation was difficult because:
What would you like to learn about dealing with difficult negotiators?

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