SNI - Pre Work Forms - Conflict Resolution

CONFLICT RESOLUTION Pre Work

You will be attending a Conflict Resolution seminar presented by Shapiro Negotiations Institute (SNI) in the near future. In preparation for this interactive program, we ask that you take a few moments to complete the pre-work sections below.

This information is for SNI's internal use only and will not be shared with any third parties.

Advance completion of this seminar assignment work plays a significant role in the development of a successful program.

Thank you!

Enter information about yourself.
* These fields are required.

*Name:		Title:
*Company:		*Email:

Enter information about the seminar you are attending.

*Program Date: / / mm/dd/yyyy

City:

Time:

How would you describe your negotiations? Break them down below by percentages. Ex: "50% of the time, I deal with Completely Cooperative individuals." Please make sure your answers total 100%.

	% Completely Cooperative Negotiating is easy. You get everything you want without conceding anything.
	% Generally Cooperative Negotiating is generally easy. On occasion, however, a normally cooperative person can become difficult under stress.
	% Generally Uncooperative Negotiating is generally difficult. The person on the other side seems to always have an objection, condition, or additional demand.
	% Completely Uncooperative Negotiating is always difficult. The only approach this person is interested in is a win-lose -- they win you lose.

When faced with a difficult negotiation, my natural tendency is towards:
(Check one)

	Fight Become aggressive, passive aggressive, argumentative, or emotional. Pull rank; attempt to steam roll the other side.
	Flight Become passive, avoid the person, ignore the problem, walk away, grin and bear it, give in.

The most difficult person with whom I ever negotiated was:

Briefly describe the negotiation:

The negotiation was difficult because:

What would you like to learn about dealing with difficult negotiators?

Baltimore, MD 21211

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sni@shapironegotiations.com
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