ARTICLES As a market leader in the areas of Negotiation, Influencing, Sales Optimization, and Conflict Resolution, SNI strives to provide its clients and peers with the most up to date information on those topics. Below is a sampling of articles authored by SNI's Founders and Professionals. Negotiating During Challenging Times Negotiating From a Weak Position Listening: The Forgotten Skill Negotiating? Be Prepared Before You Sit Down at The Table from Airtran Arrivals Powers of Persuasion from Fortune Nice Negotiating - An Interview with Ronald M. Shapiro, Chairman, Shapiro Negotiations Institute, Baltimore from Leaders Ask the advisers: How should teams resolve conflict with clients? from Focus: Teams Scripting for Training Success from Training Magazine The hairy hand in strategic account management from Velocity® magazine |