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Ronald M. Shapiro Receives Highest Speaker Rating at the 2011 Association For Finance Professionals Annual Conference

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FOR IMMEDIATE RELEASE
Media Contact: Kim Talbott
800-665-4764
kim@shapironegotiations.com
www.shapironegotiations.com

RONALD M. SHAPIRO RECEIVES HIGHEST SPEAKER RATING AT THE 2011 ASSOCIATION FOR FINANCE PROFESSIONALS ANNUAL CONFERENCE

Boston, MA, December 15, 2011 – Ronald M. Shapiro ranked 1st out of over 400 speakers at the Association of Finance Professionals (AFP) Annual conference this year. Other speakers included CNN senior political analyst David Gergen, 11-time NBA Champion and Celtic legend Bill Russell, and former President Bill Clinton.

The AFP annual conference, held at Boston Convention and Exhibition Center in 2011, has been providing world-class education covering current issues to finance professionals for 30 years. This year was the second highest rated in the conference’s history. The AFP annual conference hosted over 6,000 treasury and finance professionals from over 1,500 companies.

Ron Shapiro, Chairman of Shapiro Negotiation Institute, led an educational session on “Negotiation and Influencing Techniques for Getting the Deal Done”, which taught a systematic process to negotiating with suppliers, vendors, customers and peers that helps to maintain an ongoing business relationship long after “the deal is done”.

“Of the over 400 speakers at the AFP Annual conference this year, Ron scored the highest, both for the session and for the individual speaker scores. Ron’s speaker score, on a 5 point scale, was 4.89 and his session scored a 4.83 on the same scale. Extraordinary”. Says Mary Ellen Saunders, the Managing Director of Education & Training Programs for the AFP. Sponsors of the AFP Annual conference include American Express, Barclays, BB&T, BBVA Compass, BMO Harris Bank, BNY MELLON, Capital One, Deutsche Bank, Fidelity Investments, Fifth Third Bank, Planview, PNC, Scotiabank, Skylight Financial, SunTrust, and Wells Fargo.

For more information about the AFP annual conference, please visit www.afpconference.org/

About Ron Shapiro
Expert Negotiator, Sports Agent, Corporate Attorney, Educator, New York Times best-selling Author, Civic Leader, and Founder of Shapiro Negotiations Institute, Ron Shapiro has developed his Negotiations philosophy on four decades of deal-making experience. He is best known as having represented more Major League Baseball Hall of Famers than any other agent, including Cal Ripken, Jr. USA Today called Ron “an effective behind-the-scenes negotiator.” His negotiation and influencing techniques have resolved a national symphony orchestra strike, facilitated solutions to human relations problems, and reconciled disputes in government, corporate, and major biotechnology challenges.

About Shapiro Negotiations Institute
SNI is a premier global provider of training and consulting in the following areas: Negotiation, Influencing, Sales Optimization, and Conflict Resolution. The focus of SNI is on maximizing our clients’ ability to create mutually beneficial and profitable long-term relationships with peers, vendors, and customers – both internal and external to the organization. Our success is built on helping professionals at all levels use a systematic approach to get more accomplished, faster, and with a higher degree of effectiveness. By taking over 30 years of lessons learned in real-life situations, we dig into specific industry and client challenges, so our tools and techniques can be used immediately and repeated with precision.

About the Association for Finance Professionals Annual Conference
The Association for Financial Professionals (AFP) serves a network of more than 16,000 treasury and finance professionals. Headquartered in Bethesda, MD, AFP provides members with breaking news, economic research and data on the evolving world of treasury and finance, as well as world-class treasury certification programs, networking events, financial analytical tools, training, and public policy representation to legislators and regulators. AFP is the daily resource for treasury and finance professionals.

For 30 years, the AFP annual conference has provided relevant world-class education that covers a variety of challenges, best practices and issues important to finance professionals. Current topics span from payments to risk management, treasury operations to financial planning and analysis. With an unbiased agenda and an abundance of business networking opportunities, this is the most important event for treasury and finance.

Learning WIN-win Negotiations from a 2-Year-Old

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One of the key philosophies we believe in at SNI is that both sides can win in a negotiation.  This does not mean that both sides can get everything they want.  Rather, it means both sides can walk away from a negotiation satisfied.  One side will always “WIN”, but the other side can also “win”.  To be an effective WIN-win negotiator, you have to be able to identify what you really want and what the other side really wants.

The following is an excerpt from the book “The Power of NICE” by Ron Shapiro, Mark Jankowski, and Jim Dale. Mark likes to tell a story about his niece that shows how a clever 2-year-old was able to utilize Win-win negotiation to get what she wanted. 

Adrienne, my 2-year-old niece, displayed one of the more effective uses of the WIN-win maxim: “The best way to get what you want is to help them get what they want.”  Adrienne likes nothing better than being carried around, all day long, every day, but her parents, wanting her to realize that when you grow up, you don’t get carried around, wanted to break her of this habit.  When her pleading, “Pick me up!” began to go unanswered, she modified her approach.  In no time, she was looking up at her parents, offering her outstretched arms, saying, “Hug.  Hug!”  Who could ignore that affectionate request?  Then, when her father bent down to give his little princess a hug, Adrienne would latch onto his neck, he’d straighten up, and guess what?—she was being carried around.  She got what she wanted—being carried—by giving him what he wanted—a hug.

Negotiating for a Used Car – Step 3: Propose

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The third and final step in our three part series on negotiating the purchase of a used car is to propose. After you have done your preparation by determining the “standard” price for the car you want to purchase, and after you have asked the questions listed in our previous post on probing, it is now time to enter the proposal phase.

You should point out to the dealer the areas where the car or the dealership is lacking and ask what price reduction the dealer is willing to provide. For instance, if the vehicle history report demonstrates frequent repairs, then what discount from the offered price (or the Kelly Blue Book price) is the dealer willing to give you? Likewise, if the dealer is not willing to provide you with information of services, how much of a reduction in price are they willing to offer? For instance, if the vehicle is not certified, or if the dealer does not provide services like Free Oil or Free Towing like other dealers, how much of a discount are they willing to offer you? As we teach in all negotiations, remember, let the other side make the first offer, do not accept their first offer too quickly, and when you are making an offer “aim high” (or in this instance, “aim low”).

As with any negotiation, the more alternatives that you have, the more effective you will be in the negotiation. If the used car you are looking to purchase is a one of a kind Jaguar and there are no other dealers that sell this type of vehicle, then you may not be in a good position to negotiate. But if you are looking for a BMW that is less than 5 years old and you are willing to choose from different colors and models, then you will be in a stronger negotiation position. Likewise, if you limit yourself to shopping at one dealer, you alternatives will be limited.

We suggest that you look both at Franchised Dealers who sell new and used cars, as well as Independent Dealers who sell used cars only. You will likely find cheaper prices at the Independent Dealers, but they will not provide you with the same amount of information prior to the sale or the service after the sale that a Franchised Dealership would. One tactic would be to play the Franchised Dealership off of the Independent Dealer, asking the Franchised Dealer to provide all the services at the same price as the Independent Dealer, or asking the Independent Dealer to lower their pricing even lower to make up for the lack of information about the car prior to the sale, or their lack of service after the sale.

Ultimately the decision will come down to whether you want the absolute lowest price with very little service from the Independent Dealer, or if you would be willing to pay a little more from a Franchised Dealer based on the fact that you have more knowledge and after the sale service. Either way, you can use the Three Ps and the tips in this article to negotiate your most effective deal when purchasing a used car

Negotiating for a Used Car – Step 2: Probe

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In the second part of our three part series on negotiating the purchase of a used car, we will teach you how to effectively probe. After preparing for your car purchase, you need to dig for information behind the other side’s position– determine the real interests or needs of the private seller/dealer– this is what probing is all about.

The following ten questions should always be asked when purchasing a used car:

i. Why is this car priced above (or below) the Kelly/Edmunds Value?

ii. How long have you had this car on the lot?

iii. Do you have the factory report? (indicates recalls or warranty repairs)

iv. Do you have the vehicle history report? (indicates history based on VIN #)

v. Do you have the repair history report? (indicates major/minor repairs)

vi. Can I see the actual inspection ticket? (indicates who/what where/when of inspection)

vii. Is the vehicle certified? What is the extended warranty?

viii. What is the dealer warranty? 30 days? 60 days? 90 days?

ix. What additional services do you offer? Free towing? Free Oil?

x. Have you offered or are you planning to offer any specials? Holiday Sales?

Asking these questions will help you in three ways: 1) it will help you understand the condition of the car; 2) it will help you determine what support the dealer is willing to provide after the sale; 3) it will help you establish reasons for price reductions moving into the Propose phase of the negotiation.

Negotiating for a Used Car – Step 1: Prepare

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Purchasing a used car, like any negotiation, is a “process and not an event” and at the Shapiro Negotiations Institute, our process is based around the Three Ps: Prepare, Probe, and Propose. In a three part series we are going to walk you through how to effectively negotiate the purchase of a used car.

The first step in this process is to prepare. The best source of information in your preparation to purchase is used car is Kelly Blue Book or Edmunds, both of which are available on the internet. These services will tell you the “standard” value for the make and model of car you are purchasing. The key item to remember, however, is that these services will provide you only with the “standard” value. Depending on the condition of the particular used car you are purchasing, it could be worth substantially more, or substantially less, than the value stated by these services. Regardless, in preparing for negotiating the purchase of a used car, Kelly Blue Book or Edmunds is the first place to turn.

Attached is a copy of our Preparation Planner, a tool that you can use to get in a systematic preparation habit to make sure you’re ready when you sit down to negotiate. Click here for a copy of the Master Preperation Planner.